Recent Work To Be Proud Of

Featured Case Studies

The work featured here is some of my latest. Take a look around.

Enterprise B2B UX Collateral

Stakeholder Research, IA Work, and Wireframe Design

I assisted with the UX work for a comprehensive redesign of an enterprise B2B website and forum. The client asked early on for specific wireframes. We helped the client refine and adjust their requests with a content inventory and robust sitemap to ensure a suitable variety of wireframes and templates were delivered.

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User Research for a Healthcare Extranet

Healthcare UX, User Research, and Functional Requirements

I facilitated user and stakeholder interviews, conducted ethnographic observation of users, performed a heuristic review, and drove functional requirements gathering and development to define the scope and roadmap of an agency client's important healthcare extranet.

View this Case Study eCommerce Update

Improving UX With an Eye for Mobile

As part of improving the site's mobile web presence, I was tasked with updating the legacy desktop pages and designing a responsive solution Work began with an audit of the existing checkout process and lead to full UI comps, proposed workflow improvements, and a important virtual currency overhaul.

View this Case Study IA and Navigation Proposal

Improving Navigability and Content Strategy

With nearly fifteen years of history and millions of members,'s information architecture had become unwieldy. A sitemap for either the desktop or mobile sites didn't even exist. I audited both sites, then made a proposal to clarify the site's content verticals and increase navigability. This was to be accomplished by improving navigation menus, adding a search feature, and designing breadcrumbs.

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Smoon Web App UX

Proto-Personas, Project Strategy, Experience Design

A radical, standalone rebrand of a web app. I was responsible for proto-persona development, project discovery and feature set ideation, project phase roadmap, and the full scope of the subscriber experience (workflow to wireframe). After the Beta launch, I was brought back into the project to provide some visual and UI design tweaks.

Case study coming soon!